Mandarin Translator - E-Commerce Operations Support

Join PT Dbest Thanisa Grup as a Mandarin Translator and play a pivotal role in bridging communication gaps in our fast-growing e-commerce operations. This position is ideal for fluent Mandarin speakers who thrive in dynamic environments and are passionate about fostering seamless communication between our Indonesian and Chinese stakeholders. Based in Jakarta Utara, you'll be part of a team that handles everything from order processing to customer service, ensuring smooth operations and customer satisfaction.

In this role, you'll translate documents, emails, and live chats between Indonesian and Mandarin, using tools like Microsoft Translator and Google Translate to enhance your accuracy. You'll also assist in training new hires on cultural nuances and communication best practices. This is a fantastic opportunity to grow your career in a rapidly expanding industry, with room for advancement and professional development.

📋 Tanggung Jawab Pekerjaan

• Translate documents, emails, and live chats between Indonesian and Mandarin with high accuracy.
• Assist in training new hires on cultural nuances and communication best practices.
• Coordinate with cross-functional teams to ensure seamless communication.
• Use translation tools like Microsoft Translator and Google Translate to enhance translation quality.
• Provide feedback and suggestions to improve communication processes.
• Maintain confidentiality and adhere to data protection policies.
• Participate in team meetings and contribute to brainstorming sessions.
• Stay updated on industry trends and best practices in translation and communication.

🎓 Kualifikasi & Syarat

• Fluent in both Indonesian and Mandarin, with a minimum of 3 years of professional translation experience.
• Strong understanding of e-commerce operations and customer service.
• Experience with translation tools like Microsoft Translator and Google Translate.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Proven ability to meet deadlines and manage multiple tasks.
• Bachelor's degree in Translation, Linguistics, or a related field.
• Certification in Mandarin translation or a similar field is a plus.

🛠️ Keahlian

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